Please read carefully these terms and conditions of sale and use of the website www.becover.it
This document contains important information on the rights and obligations of the user. These terms and conditions ("terms and conditions of sale") are valid in case of purchase of the BE cover products offered on the website. The products contained on the website are produced and sold by BE ITALIA SRL ("seller"). The seller may update these terms and conditions of sale and use and the privacy policy at any time and without notice. When sending an order through the website, the user is obliged to accept the terms and conditions of sale and use and the privacy rules in force at the time the order is sent.
1. PURCHASE ORDER
1.1 The products sold on the site www.becover.it can be purchased and delivered exclusively in the countries indicated in the order form.
1.2 Customers can indicate a preface for the material with which the product will be made, but is not considered a fundamental condition for the purpose of realization, as it will be made according to availability at the time of order.
1.2.1 To date, the following are available in a rigid version: Apple iphone (X, 8 and 8+, 7 and 7+, 6 and 6+, 5 / 5s / SE, 5c and 4s), Samsung Galaxy (S9 e S9+,S8 and S8 +, S7 and S7edge, S6, S6edge and S6edge +, S5 and S5mini, S4 and S4mini, S3 and S3mini, GrandPrime, GrandNeo, J5, Note4) Huawei (P10 and P10lite, P9 and P9lite, P8lite)
1.2.2 To date, all models are available in a flexible deluxe version, while the premium anti-shock version is only available for Apple models.
1.2.3 In the case of purchase of models in pairs, the available material will prevail and both will be processed in the same way.
1.2.4 All models are now available in soft touch version.
1.2.5 All full glass films dedicated to full screen models, such as IphoneX / Xs / Xr / Xsmax, Galaxy S9 / S9plus / S8 / S8plus, etc., where for reasons of useful space, the films will be made without printing or where possible with a thin black border. For details on the various models, please contact before the order lab@becover.it
1.3 While making every effort to reproduce the colors, design and style of the products presented on the website as accurately as possible, differences may arise due to the characteristics of the computer used by the user. All available resources will be used to give the border the same background color selected with the same or one that approaches in color. Therefore, the seller cannot be held responsible for any errors or inaccuracies relating to photographs and graphic representations of the products displayed on the website.
1.3.1 We specify that we will not be responsible for any text errors, we invite you to verify that they occur before acting, the first letter will never be included in less than any communications before the order.
1.4 Offers on products and prices are valid according to availability. When completing the order, all instructions on product availability are provided; in case of non-availability of a product following the order, notification will be promptly sent and it will therefore be possible to order another product present on the website or cancel the order. In the event of cancellation, an immediate refund will be made.
1.5 Before sending an order, the customer receives an order summary message containing details of the selected items, quantities and prices. You must read this summary carefully before confirming the order.
1.6 The seller can not be held responsible in case of unavailability of stock or lack of products.
1.7 The seller reserves the right to change at any time and without notice the products offered on this website.
2. CONFIRMATION OF THE ORDER - BINDING AGREEMENT
2.1 All orders are bound to the written acceptance by the seller and will therefore be confirmed by the seller by e-mail.
2.2 Before concluding the order, you will be asked to confirm the reading of the general conditions of sale including the information on the right of withdrawal and the processing of personal data.
2.3 The confirmation of the order by the seller and these terms and conditions of sale will be considered as final agreement and perfected between the seller and the user with regard to the points contained in these terms and conditions of sale.
2.4 The order can not be corrected or canceled except in the cases foreseen by the present or in compliance with the applicable regulations.
2.5 The data recorded by the website constitute proof of the entire transaction between seller and customer. In case of dispute between seller and one of the customers about a transaction carried out on the website, the data recorded by the website will be considered irrevocable proof of the transaction and its contents.
3. SALE PRICES
3.1 All prices shown on the website and in the order are expressed in EURO and include VAT.
3.2 The seller reserves the right to change the prices of the products at any time and without notice to the user, to which the prices displayed on the website will be applied at the time of order confirmation.
4. PAYMENT METHODS
For the payment of the price of the products and the relative shipping and delivery costs, see the specific Payment Terms section
5. SHIPPING AND DELIVERY
5.1 Shipment takes place by express courier GLS, in Italy the average times provided by gls italy are 24 / 48h throughout the national territory except for islands and disadvantaged areas.
5.2 Automatically an email containing the tracking will be generated to track the status of the delivery.
5.3 Upon receipt of the product it will be necessary for someone to be present at home to sign the delivery.
5.4 Selecting the cash on delivery you will be able to pay cash on delivery directly to the authorized driver.
5.5 The insured shipment covers any accidental damage to the products or in case of loss of the same, in case the shipment is selected without insurance, BE ITALIA assumes no responsibility for the receipt of damaged products or in case of loss.
5.6 The Now expedition is offered for the city of Naples (Arenella, Avvocata, Chiaia, Fuorigrotta, Mercato, Montecalvario, Pendino, Poggioreale, Porto, Posillipo, San Carlo all'Arena, San Ferdinando, San Giuseppe, San Lorenzo, Soccavo, Stella , Vicaria, Vomero) for orders placed from Monday to Friday from 9.30 to 16.30 on soft cover models and delivery takes up to 3 hours from receipt of order.
6. FORCE MAJEURE
The seller will not be held responsible for any damage due to delays in delivery of products or for failure to notify immediately, where such delay is due to force majeure, acts of the purchaser, acts by the civil or military authorities, wars, revolts, organized work actions, unavailability of materials and other causes beyond the reasonable control of the company. The anticipated delivery date will be interpreted as extended for a period of time equal to the time lost due to the justified delay referred to in this provision.
7. RIGHT OF WITHDRAWAL (RETURN)
7.1 This right (pursuant to and pursuant to Legislative Decree 6 September 2005, No. 206 "Consumer Code"), which can only be exercised by a Private customer, consists in the right to return the purchased goods to the supplier without any penalties and the consequent refund of the purchase price.
7.2 The consumer may exercise the right of withdrawal within a period of thirty (30) days from receipt of the products, giving notice to our offices within seven (7) days of receipt of goods.
7.3 The right of withdrawal is subject to the following conditions:
- The products must not have been used or damaged and must be returned intact in an envelope at the expense of the Customer;
- No refunds will be accepted and it will not be possible to refund the items if the returned products are open, worn or where they are not contained in the original packaging;
-The items in return must be sent in the original packaging using thick and resistant cardboard packaging (not an envelope). Any non-compliance will result in a 10% restocking fee.
-The consumer who has used the free shipping will receive the voucher reduced shipping costs amounted to € 10.
7.4 Upon receipt of the return, the seller will check the returned items to ascertain their integrity and may, at its sole discretion, determine only if the returned products are in original condition.
7.5 The seller can not be held responsible in case of loss, address error or late delivery of the items in return.
7.6 You can not use the right of withdrawal in the case of purchase of customized products and in the event that the customer has made a mistake in choosing the model or the graphics at the time of purchase.
7.7 The cost of returning the product will be charged to the consumer who will be able to use the form of shipping that he deems most appropriate.
7.8 RETURN / CHANGE PROCEDURE:
-Send an email to info@becover.it explaining the reason for the return / exchange and attaching in the case of images showing the defect, no later than 7 days from delivery of the order.
- The refund or exchange of the product could be subject to a confirmation of the defect by the customer service.
-After the authorization to return / change by the customer service, prepare the packaging and send the product within 30 days of receipt to:
BE ITALIA SRL
VIA SOLIMENA, 44
80128 NAPLES (NA)
- Wait for the new shipment or refund
- Refunds will be made according to the same payment method used for the purchase or you can provide one in the request email.
-For the changes you will need to pay directly to the courier the cost of shipping € 10.
8. PRIVACY
You can obtain information on how your personal data are processed by accessing our Privacy Policy section
9. INTELLECTUAL PROPERTY
9.1 The website, including any information and materials contained therein, is the exclusive property of the seller. Any total or partial reproduction by any means (with the exception of what is explicitly foreseen by the present) as well as any distribution, publication, transmission, modification or sale of information and materials contained in the website, is to be considered expressly prohibited.
9.2 You can not remove or alter any copyright, trademark or other proprietary notices contained on the website or related content. You can access or view the content of the website on your computer or other devices and you can make a single copy of the web pages published on the website for private, personal and non-commercial use, provided that each copy of such web pages contains all the notices of copyright and other protection conditions contained on the site.
10. PRODUCTION
We work hard to ensure your satisfaction and be sure that our products are always in perfect condition, our products are designed, printed and packaged in Italy by highly qualified personnel.
11. LIMITATION OF LIABILITY
The seller can not be held liable to users or other third parties for any direct, accidental, special or consequential damages including, without limitation, loss of products or other non-tangible losses arising from or related to the use or inability to use the website, even if the company has provided information on the possibility of such damages.
12. WARRANTY EXEMPTION
11.1 The seller does not warrant or represent that the website is free of viruses or other harmful material, or that the information contained on the website is accurate, complete or updated.
11.2 It is not guaranteed that the website or services, content, functions or materials provided via the website are timely, secure, constant or error-free, or that such defects may be corrected.
11.3 The website and the contents are provided as they arise and are available. The seller can not issue any guarantee of any kind, expressed or implied, relating to the website.
13. APPLICABLE LAW, JURISDICTION
These agreements are governed by Italian law, regardless of any conflicts or selection of legal provisions. The user acknowledges and agrees that Italy is the chosen location for any disputes and that the forums located in Italy will have jurisdiction over this agreement and the user.