TERMS AND CONDITIONS OF SALE AND USE
Last update: [02.03.2025]
We invite you to carefully read these General Terms and Conditions of Sale and Use of the website www.becover.it. By placing an order on our site, you fully accept the following terms and conditions.
1. GENERAL INFORMATION
This document regulates the purchase of BEcover products offered on the website www.becover.it, owned by BE ITALIA SRL, with registered office in VIA SOLIMENA, 44, 80128 NAPLES (NA), ITALY (VAT number: IT 05243421210).
For any questions you can contact us at the email address info@becover.it.
The seller reserves the right to update these Terms and Conditions at any time without notice. The changes will be applicable to orders placed after their publication.
2. ORDERS AND PRODUCT AVAILABILITY
2.1 Purchase methods
The products sold on www.becover.it can be purchased and delivered exclusively in the countries indicated in the order form.
2.2 Customization and availability of materials
The customer can indicate a preference for the material used to make the product, but actual availability will depend on stock at the time of the order.
2.3 Clarity of images and liability
While every effort is made to ensure an accurate representation of the products, there may be variations in color and finishes due to the customer's screen settings. BE ITALIA SRL will not be held responsible for any discrepancies.
2.4 Order confirmation
Before sending the order, the customer receives a summary with details on items, quantities and prices. It is the customer's responsibility to verify the data before confirming the purchase.
2.5 Changes and cancellations
Orders cannot be changed or cancelled except as provided by current legislation or the withdrawal policies described in this document.
3. PRICES AND PAYMENT METHODS
3.1 Prices
All prices displayed on www.becover.it are expressed in EURO (€) and include VAT. The seller reserves the right to change prices without notice; however, orders already confirmed will not undergo price changes.
3.2 Payment methods
The accepted payment methods are indicated in the "Payment conditions" section of the site.
4. SHIPPING AND DELIVERY
4.1 Shipping times
Shipments are made with GLS express courier, with average delivery times of 24/48 hours in Italy, except for remote areas or islands.
4.2 Shipment tracking
After shipment confirmation, the customer will receive an email with the tracking code to monitor the delivery status.
4.3 Shipment insurance
Insured shipping covers accidental damage and loss of products. If the customer chooses an uninsured shipment, BE ITALIA SRL will not be responsible for any damage or loss.
4.4 "Now" Shipping
Available only for Naples, on some models of soft covers, with delivery in 3 hours for orders placed from Monday to Friday between 9:30 and 16:30.
5. RIGHT OF WITHDRAWAL AND RETURNS
5.1 Terms of withdrawal
The customer has the right to withdraw from the contract, without the need for a reason, within 14 days of delivery, except for exceptions provided for by art. 59 of the Consumer Code.
5.2 Conditions for returns
The return will be accepted only if:
The products have not been used, washed or treated;
They are returned in the original packaging with intact labels;
The return is made within 30 days of delivery.
5.3 Refund
If the return complies with the conditions indicated above, the refund will be made within 30 days with the same payment method used for the purchase (or by bank transfer for cash on delivery payments).
5.4 Exclusion of withdrawal
The right of withdrawal is not provided for customized products, as provided for by art. 59, letter c) of the Consumer Code.
6. LEGAL GUARANTEE OF CONFORMITY
6.1 Duration of the guarantee
BEcover products are covered by the legal guarantee of conformity provided for by art. 128 and following of the Consumer Code.
6.2 Reporting defects
The customer must report any defects within 2 months of discovery, by sending an email to info@becover.it with:
Photo of the defective product;
Order confirmation or receipt.
If the defect is confirmed, the seller will repair, replace or refund the product.
7. PRIVACY AND DATA PROTECTION
For detailed information on the management of personal data, see our Privacy Policy.
8. INTELLECTUAL PROPERTY
8.1 Copyright and trademarks
The website www.becover.it and all contents (texts, images, designs, trademarks) are the property of BE ITALIA SRL and protected by intellectual property laws. Any unauthorized reproduction is prohibited.
9. FORCE MAJEURE
BE ITALIA SRL will not be liable for delays or failure to execute the order